A: We have 3 factories, 2 of them located in Fujian China and the other one located in Hanoi, Vietnam. We are strategically placed to ensure efficient logistics and production processes.
Help Center
Find answers to the most common questions about our products, services, and policies.
01. Company Information
A: We have been specializing in high-quality outdoor bags since 2006, combining experience with innovation to meet our customers’ needs.
A: Yes, we welcome scheduled visits to our facilities. Please contact us to arrange a visit.
02. Product Information
A: Cooler bags, Delivery bags, Lunch bags, Motor bags, Bicycle bags, Lunch bags, Beach bags, Camping bags.
A: We utilize a range of durable, water-resistant, and eco-friendly materials including nylon, polyester, and recycled fabrics.
A: Yes, all our products undergo rigorous testing for durability, functionality, and safety before they leave our factory. Our products are verified by ISO9001, ISO14001 and IPX7 standard.
A: Definitely! We offer customization services including color, size, and branding. Contact our customer service for more information.
A: Yes, we provide both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Let us know how we can tailor our solutions to your brand.
A: Sure! We believe that pre-production samples are one of the key items to ensure a 100% quality rate.
03. Orders and Payments
A: Absolutely! To receive a product catalog or samples, please reach out to our sales team at service@weierkenbag.com
A: For OEM service, it usually costs 37-63 days from we receive inquiry to the time you receive the goods. For ODM service, it’s 31-62 Days. And for customization service, it’s 43-73 days.
A: The MOQ can vary depending on the product. Generally, it starts from 500 pieces. Specifics will be provided upon inquiry.
A: We accept various forms of payment including wire transfer, PayPal, and credit card. Terms can be discussed during the ordering process.
04. Shipping and Delivery
A: Yes, we ship globally. Shipping rates and times depend on the destination. Please consult our shipping policy for more details.