Help Center
Find answers to the most common questions about our products, services, and policies.
01. OEM & Services
Cooler bags, Delivery bags, Lunch bags, Motor bags, Bicycle bags, Lunch bags, Beach bags, Camping bags.
We have been specializing in high-quality outdoor bags since 2006, combining experience with innovation to meet our customers’ needs.
Yes, we welcome scheduled visits to our facilities. Please contact us to arrange a visit.
Absolutely! To receive a product catalog or samples, please reach out to our sales team at service@weierkenbag.com
Definitely! We offer customization services including color, size, and branding. Contact our customer service for more information.
Yes, we provide both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Let us know how we can tailor our solutions to your brand.
For OEM service, it usually costs 37-63 days from we receive inquiry to the time you receive the goods. For ODM service, it’s 31- 62 Days. And for customization service, it’s 43-73 days.
We accept various forms of payment including wire transfer, PayPal, and credit card. Terms can be discussed during the ordering process.
Yes, we ship globally. Shipping rates and times depend on the destination. Please consult our shipping policy for more details.
The MOQ can vary depending on the product. Generally, it starts from 500 pieces. Specifics will be provided upon inquiry.
02. Products & Materials
Yes. Our factory provide OEM/ODM service. And your design will be strictly classified.
We utilize a range of durable, water-resistant, and eco-friendly materials including nylon, polyester, and recycled fabrics.
Yes, all our products undergo rigorous testing for durability, functionality, and safety before they leave our factory. Our products are verified by ISO9001, ISO14001 and IPX7 standard.
The capacity of the cooler bag varies by model, typically ranging from 10 to 72 liters. Please refer to the product description for specific capacity details.
The interior lining of the cooler bag is made of waterproof and stain-resistant materials, making it very easy to clean. Simply wipe it with a damp cloth, and use mild detergent if necessary.
The interior lining of the cooler bag is made of waterproof and stain-resistant materials, making it very easy to clean. Simply wipe it with a damp cloth, and use mild detergent if necessary.
The cooler bag is typically made of high-density Oxford cloth or polyester, with an interior lining of PEVA or food-grade aluminum foil to ensure insulation and food safety.
03. Cooler Bag Features
The cooler bag uses high-efficiency insulation materials, keeping food and beverages cool for up to 27 to 72 hours, depending on the external temperature and the initial temperature of the contents.
Yes, the cooler bag is made with waterproof materials and sealed design to ensure that the contents remain dry in rainy or humid environments.
Yes, the cooler bag comes with adjustable shoulder straps or backpack straps, making it easy to carry and distribute weight for added comfort.
Yes, the cooler bag usually features multiple external and internal pockets for storing utensils, napkins, phones, and other small items for easy access.
The cooler bag is suitable for picnics, camping, fishing, barbecues, beach parties, and various other outdoor activities. It can also be used for daily commuting and short trips.
While the cooler bag is primarily designed for cooling, it can also keep hot food warm for a short period. For better results, it is recommended to use insulated containers.
Yes, the cooler bag is made from eco-friendly materials and meets relevant environmental standards, ensuring minimal impact on the environment.